If you or your organisation has a contract with us, that contract may have privacy terms that also apply to the information you provide to us under that contract. Please review the terms in that contract as they may be different or more restrictive than the terms in this Policy.
We keep this Policy under regular review and may amend it to reflect changes in law, our services, our data collection use and practices, or advances in technology. Use of information we collect is subject to the version in effect at the time of use. Depending on the type of change, we may notify you by posting on this page or by email. Please carefully review any changes made to this Policy. This version was last updated on 18 December 2020.
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).To provide and improve our services and to support marketing, we collect information about visitors to our sites. We may collect, use, store and transfer different kinds of personal data groups:
Identity Data: name, company and position, username or similar identifier
Contact Data: email address and telephone numbers, company and position
Technical Data: IP address, date, time, location, and duration of your visit, browser type and version, browser versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: any feedback and survey responses.
Usage Data: information about how you use our website, products and services.
We do not collect any Special Categories of Personal Data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. This website is not intended for children and we do not knowingly collect data relating to children.
We use different methods to collect data from and about you including through:
Direct interactions. We collect certain information directly from you, such as when give us your Identity, and Contact Data by filling in forms with a name or email address, or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you request us to contact you or book a demo through our website, give us feedback, or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data usually about devices, browsers, browsing actions and patterns, or sometimes locations (without you typing it into a form). We collect this personal data by using cookies, server logs and other similar technologies. Data may include:
Device data such as:IP addressUnique device identifiers and device attributes (operating system and browser type).
Usage data, such as:web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, time spent on particular pages, the date, time and frequency of use, error logs, and other similar information
Third parties or publicly available sources.
In general, we collect, use and store or process your information to provide our services, to fix and improve our services, develop new services, and to market our products and services.We normally collect or use information from you or others only where we have your consent to do so, where we need the information to perform a contract with you, or where the processing is in our legitimate interests (or those of a third party) and your interests and fundamental rights and freedoms do not override those interests, and only where the law allows. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your vital interests or those of another person.If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us using the contact details provided in the final paragraph of this Policy.
Examples of how we use the information we process are set out below.
Where your consent to process personal data has been provided, you have the right to withdraw consent at any time and can do so by contacting us using the contact details provided in the final paragraph of this Policy. You can ask us to stop communicating with you by contacting us at any time.
We will not rent, sell or share your personal data with others, except as set out in the Policy. We may disclose information to the following parties:
We share your personal data within the Lexical Labs Group, including our contractors. This could involve transferring your data outside the European Economic Area (EEA) where this is necessary for performing services to you.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place technical and organisation security measures to protect your personal data. We implement these measures based on the sensitivity of the information and the current state of technology. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We do not collect more personal data than we need for the purposes stated. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, in accordance with our retention policies, and in accordance with applicable law.We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. Where there are technical limitations that prevent deletion or anonymisation, we safeguard personal data and limit active use of it.To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
This paragraph describes many of the actions you can take to change or limit the collection or use of your information.
Cookies and Other Related Technology. You can choose to decline cookies through your browser settings. However, if you decline cookies, you may not be able to use some parts of our website or services.
Device and Usage Information. If you do not want us to see your device location, you can turn off location sharing on your device, change your device privacy settings, or decline to share location on your browser.
The terms “Personal Data,” “Process/Processing,” “Controller,” “Processor,” “Sub-processor,” and “Data Subject” will have the meanings ascribed to them in the Data Protection Act 1998 and the General Data Protection Regulation (2016/679), as amended or replaced from time to time, and any applicable laws implementing it.
We are committed to resolving valid complaints about your privacy and our collection or use of your personal data. For questions or complaints regarding our data use practices or Policy, including requests to exercise your legal rights, please contact us at firstname.lastname@example.org.